TERMS & CONDITIONS
1. Business Identification & Immediate Effect
These trading terms govern all site browsing, account creation and product orders placed with our online computer peripheral retail platform. All clauses take immediate effect once you access the website or complete an order checkout.
- Registered Entity: TRANSACTMUJAHID LIMITED
- Registered Address: 194 Floyer Road, Birmingham, England, B10 9NA
- Support Email: help@transactmujahidretail.store
- Contact Telephone: +44 20 6126 1918
By continuing to browse, create an account or submit payment for goods, you confirm full acceptance of all rules written within this document alongside our separate Privacy, Shipping, Refund Return and Cookie policies.
2. Website Usage Rules For All Visitors
- All site content including product images, text descriptions, brand graphics and layout code remains the full intellectual property of TRANSACTMUJAHID LIMITED. No visitor may copy, reproduce, resell or redistribute any site material without prior written approval from our support team.
- Users are prohibited from running automated scrapers, bot tools, brute force login scripts or any software that places excessive load on our website servers.
- You must not upload, share or transmit harmful code, malicious links, offensive language or fraudulent information through any website contact form, review section or account message panel.
- Any attempt to manipulate pricing, checkout logic or discount functions on the platform will result in immediate order cancellation and permanent site access restriction.
- We reserve the right to temporarily suspend full website access for maintenance, security updates or server optimisation without advance notice to visitors.
3. Product Listing, Pricing & Stock Information
- All displayed prices shown on product pages represent the full total payable amount at checkout, with no hidden surcharges added for standard delivery service.
- Every effort is made to maintain accurate stock counts and product descriptions, though minor typographical errors, photography colour variations and temporary stock mismatches may occasionally appear on site.
- If an item you order displays an incorrectly low price due to system error or text mistake, we hold full authority to cancel your order and issue a full refund before dispatch takes place.
- Stock levels refresh in real time during active shopping hours; orders submitted after inventory runs out will be cancelled automatically, with full funds returned to your original payment source.
- Product photographs act only as visual reference. Minor cosmetic differences between screen display and physical delivered goods do not qualify as faulty items eligible for free return carriage.
4. Order Submission, Payment & Cancellation Rules
- An order becomes a binding sales agreement only once full payment has been successfully received and confirmed by our internal payment verification system.
- All payments must be completed via the authorised payment pathways shown at checkout; cash, offline bank transfers and alternative unlisted payment methods will not be accepted for online orders.
- Customers may cancel any order without charge before warehouse packing and dispatch begins, with a full refund processed in line with timelines laid out in our Refund & Return Policy.
- Cancellation requests submitted after goods have been dispatched will be treated as standard return applications, subject to all return eligibility rules and carriage cost terms stated in our separate shipping guidance.
- We may reject or cancel any order where we identify suspicious ordering patterns, inconsistent contact information or indicators of potential fraudulent activity.
5. Delivery & Return Trading Terms Reference
All carriage charges, free delivery benefits and return shipping allowances are fully defined within our standalone Shipping Policy document, which forms a legally attached addendum to these main trading terms.
- All standard product orders include complimentary delivery with no extra location-based fees applied.
- The first return shipment linked to a single completed order will be provided free of carriage cost for the buyer.
- Any further return requests submitted by the same customer will be reviewed individually, with return delivery costs assigned to the buyer at our team’s final discretion.
- We do not take liability for delivery delays, lost parcels or transit damage caused by third-party courier operational issues.
6. Refund, Exchange & Product Return Boundaries
Full details on eligible returns, non-refundable scenarios and exact refund clearing timelines are listed within our Refund & Return Policy, which acts as supplementary terms to this agreement.
- Unused complete goods returned within the 14-day cooling-off window qualify for full price refunds when all original packaging and accessories remain intact.
- Items showing heavy wear, missing components or intentional damage will be refused return and refund applications entirely.
- Once our warehouse team completes product inspection after receiving returned goods, approved refunds will be initiated within fourteen calendar days, with additional bank clearing waiting periods outside our operational control.
- Clearance marked goods sold at discounted rates are final sale and cannot be returned or exchanged for alternative products under any circumstances.
7. Customer Account Responsibilities
- Users creating a registered customer account must supply accurate, valid personal contact and delivery information during sign-up.
- You hold full responsibility for maintaining secure login credentials and preventing unauthorised third-party access to your account page.
- Notify our support mailbox immediately if you suspect your account login details have been compromised or accessed by an unknown party.
- We retain the right to lock or remove inactive customer accounts with no pending orders stored against the profile after extended periods of site inactivity.
- Account data storage periods and user data removal requests follow all rules written within our independent Privacy Policy page.
8. Broad Liability Limitation Disclaimer
- Our business accepts no responsibility for any indirect losses, lost revenue, missed work time or secondary expenses incurred from delayed deliveries, faulty goods or website temporary downtime.
- Total maximum financial compensation offered for any single order dispute will never exceed the full original purchase price paid by the customer for that set of peripherals.
- We exclude liability for disruptions caused by unforeseen external events outside reasonable operational control, including network outages, courier strikes and public service interruptions.
- All third-party service providers including courier firms and analytics tools operate under their own independent terms; we cannot be held accountable for their service failures or data handling practices.
9. Policy Amendment & Governing Rules
- We may revise and update these terms of trade at any time to match updated retail compliance standards or internal operational adjustments.
- All revised clause text will be permanently published on this public page, with no individual customer notification required for minor wording adjustments.
- Your continued use of the website and submission of new orders after policy updates are published counts as formal acceptance of all updated trading rules.
- Any disputes arising from orders placed on our online store will be governed under applicable local commercial trading regulations.
